Delivery & Returns
UK Delivery Information
We’ve tried to come up with a simple flat rate formula for UK Shipping: charging you either £7.50 or £12.50 depending on the size and quantity of your order. However, there’s so many shade buying combinations that it’s tricky for the website to always get it right. Please do get in touch if you think your postal quote seems high and we can help.
We can ship our Hill & May lampshades to you internationally. Please contact us for your personal international quote. We will organise the International postage for you and just pass on the delivery company’s quote to you, no extra charges.
We would really urge you to ask us anything about size, shape or colour before you order. We are always happy to offer advice and send out samples of fabrics/ papers where possible so that you are confident in your choices before you buy.
Please take a look at the ‘Sizing Guide’ on our website for more sizing information and do get in touch if you're unsure at all as we’d like to help you to get it right and for you to be happy with your Hill & May lampshade. Email us at firstname.lastname@example.org.
Our lampshades and lamp bases can be returned and refunded by insured recorded delivery. Please contact us to arrange a return. All return costs are payable by the customer and must be within 30 days of purchase. All items must be returned in their original condition.